J&J Supply Chain Portal

Interaction design for J&J's internal supply-chain tool

When a consumer-health company can't see its own supply chain clearly, the stakes aren't a missed quarter. They're a consumer's safety.

Johnson & Johnson's supply data lived in many separate systems, and the people who needed it most weren't engineers. I shaped the design direction for an internal tool that made the whole chain legible to non-technical users — one source of truth that unified scattered systems into a single view, tracing a product from raw material all the way to the store shelf.

See the whole chain at once and a problem has nowhere to hide between raw material and shelf. For products that end up in people, that's what safety actually means.